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See this item's eligibility during checkout.Computers & Internet | Home » » » Salesforce.com For Dummies (For Dummies (Computer/Tech)) | | | | | | | Description: | | Ready to start solving business challenges with CRM (Customer Relationship Management) software? Interested in the latest enhancements and updates to Salesforce.com? Salesforce.com For Dummies, 3rd Edition, has just what you need! Salesforce.com is like an assistant for your sales, customer service, and marketing efforts — one that never takes a day off and never asks for a raise. Because it’s an Internet service, you sign up and log in through a browser, and it’s immediately available. Salesforce.com For Dummies, 3rd Edition shows you how to choose the right edition of Salesforce.com, and then how to use it to: - Prospect, manage accounts, develop contacts, and calculate forecasts
- Manage your customers and your teams, and close more business
- Analyze, migrate, and maintain your data
- Track and resolve customer service issues
- Generate and pursue more sales leads and boost your revenue
- Use Salesforce with Google AdWords and manage your Internet marketing
- Integrate Salesforce.com with ERP applications for greater value
- Make sales data available to sales reps, managers, and executives
- Follow the sales process from lead to close and see how to maximize your productivity
You already know how competitive business is today, so there’s no time to lose! Salesforce.com For Dummies, 3rd Edition gets you going with this all-important CRM technology right away. | | | Features: | |
• ISBN13: 9780470318126
• Condition: USED - VERY GOOD
• Notes:
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| | | Product Details: | | | Author:
| Tom Wong | | Paperback:
| 408 pages | | Publisher:
| For Dummies | | Publication Date:
| August 04, 2008 | | Language:
| English | | ISBN:
| 0470318120 | | Package Length:
| 9.1 inches | | Package Width:
| 7.3 inches | | Package Height:
| 0.9 inches | | Package Weight:
| 1.35 pounds | | Average Customer Rating:
|  based on 12 reviews |
| | | | Used and New: | | | |
| All | |
| $15.74 This item is eligible for FREE Super Saver Shipping on orders over $25. | New | |
| New | |
| $15.74 This item is eligible for FREE Super Saver Shipping on orders over $25. | New | |
| | | | Customer Reviews: | |
Average Customer Review:
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Salesforce.com for DummiesSep 08, 2009
This is a highly thoughtful, highly usable book. The author had me in mind when he laid out the chapters. I have returned to the book at least once a week to clarify some of the intricacies of actual use. I would be open to picking up an advanced version (Salesforce.com for Semi-Dummies?).
0 of 3 found the following review helpful:
 bad bookJun 05, 2009
i would sell it for $2. there is absolutely nothing that suggests that this book is not for Developers ... come on guys, there is not even a single thing that is worth spending a couple of mins on ... this is just milking the franchise.
1 of 1 found the following review helpful:
 It's Like Having a Tiny Consultant in Your HandOct 22, 2008
I'm relatively new to Salesforce.com and I've found this book to be a huge help. At my organization, we did not hire any consultants to assist us in customizing Salesforce.com for our needs. This book has been by my side as a handy resource to the questions that I've had as I get comfortable with Salesforce.com Regardless of your technical proficiency, this book is a good resource to those look to become more comfortable with Salesforce.com.
2 of 3 found the following review helpful:
A solid book for someone getting started on SalesForceSep 08, 2008
This is a great book on SalesForce in the tried and true '- For Dummies' format. Covers a lot of the functionality of SalesForce in a well laid out manner. Between this book and "maximizing your sales with Salesforce.com" you should have everything you need on hand in your house/office to get you around SalesForce like a pro.
3 of 4 found the following review helpful:
 Salesforce for DummiesMar 26, 2008
Good overview but lacking in detailed usage instructions. Need to have step by step walk throughs because the online help feature is very confusing. Also needs to reference more clearly what version of Salesforce and modules are needed for certain scenarios.
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